Author name: Philip Fowler

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Citizen Storage Management Launches Internal Call Center, Elevating Customer Service and Operational Efficiency

ROYAL OAK, MI, US, July 6, 2023 /EINPresswire.com/ Citizen Storage, a leading storage solutions provider, is excited to announce the launch of its state-of-the-art internal call center. This strategic move reinforces Citizen Storage’s commitment to delivering unparalleled customer service and optimizing operational efficiency. Powered by advanced call center software from CallPotential, the internal call center […]

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“Crises Happen” Part IV

There are five types of facility crises that every self storage business should prepare for whether you own one facility or manage a regional or multi-city operation. Potential self storage facility crisis types are: Building-Related: power outage, fire, water main or line break Natural Disaster: thunderstorms & lightning strikes, tornadoes, flooding, hurricanes, earthquakes Tenant-Related: criminal

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