“Crises Happen” Part II

What is Crisis Management?

Crisis Management is simply plans and processes that empower a business to recognize and mitigate potential harm caused by a crisis, and most importantly, to learn from crises after they happen.

Job number one is to get your business back to normal as fast as possible when a crisis occurs. After the crisis, job number two is to analyze the crisis, learn from what happened, and change plans and procedures according to your learnings.

Taking this approach will help your business evolve, grow, and be better prepared for the next crisis.

Learn more about crisis management and how to prepare a crisis management plan with these excellent resources:

“The HR Role In Crisis Management: Process & Tips”

“Crisis Management – Meaning, Need and its Features”

Mitroff Crisis Management

“Crisis Management: Definition, How It Works, Types, and Example”

Share this post


Read more posts from the Self Storage Crisis Management - "Crises Happen" Blog Series.

Peter Spickenagel, President and CEO of Citizen Storage Management is a nationally recognized expert in self-storage management. A frequent speaker at national conferences, he provides industry leaders and owners advice on key topics such as Revenue Management, Operational Best Practices, Creative Marketing Campaigns, and technology trends.

Scroll to Top